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Grievance Officer

Contact details for support, legal notices, privacy requests, and grievance escalation.

Effective 20 May 2026Last updated 20 May 2026Version 1.0

Support contact

For support, write to inquiry@propwayassistancelimited.com. Include your name, contact number, account details if applicable, and a clear description of the issue.

Grievance officer

Name: Grievance Officer, Propway Assistance Limited. Email: inquiry@propwayassistancelimited.com. Jurisdiction: India. Registered address: Office No. 5031, Third Floor, Rustomjee Eaze Mall, Goregaon-Mulund Link Road, Malad West, Mumbai - 400064, Maharashtra, India

Escalation handling

We will review grievances in good faith, may request identity or transaction verification, and may route matters to the appropriate internal team or service partner.

Need help?

Contact Propway for support, privacy requests, or compliance questions.

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